This is non-negotiable. A cleaning company without general liability insurance puts your business at risk. If a cleaner damages equipment, causes a slip-and-fall, or triggers an allergic reaction with the wrong chemicals, your business absorbs the cost. Ask for a certificate of insurance before signing anything.
You are giving cleaners access to your facility — possibly after hours, possibly with access to sensitive areas. Background checks are the minimum standard. If a company cannot confirm background checks, do not hire them.
Consistency is the difference between a clean facility and a sometimes-clean facility. A rotating cast of cleaners means nobody learns your building, your preferences, or your problem areas. Jet Stream assigns a consistent team to every facility.
Flat-rate pricing means you know your monthly cost every month. Hourly pricing means your bill fluctuates and you cannot budget. Ask for flat-rate and get it in writing.
Some companies expect you to stock paper products, chemicals, and equipment. Others bring everything. Know what is included before you sign.
Every cleaning company will have a bad visit eventually. What matters is how they handle it. Ask: who do I call? How fast will you respond? Will you send someone back the same day? If the answer is "submit a ticket and we'll get back to you," keep looking.
Franchises answer to a corporate office in another state. Locally owned companies answer to their neighbors. If something goes wrong, a local owner can be at your facility the same day. A franchise regional manager cannot.
Licensed, insured, background-checked, consistent teams, flat-rate pricing, supplies included, direct local communication. Call (260) 310-4389 or request a free walkthrough.
Licensed, insured, background-checked, consistent teams, flat-rate pricing, supplies included, direct local communication.